THIS IS A COMMUNICATION PORTAL TO GET INFORMATION TO OUR DATA ENTRY AND TAX PREPARERS TO ADD OR MAKE CORRECTIONS TO YOUR TAX RETURN

THIS IS THE ONLY WAY TO HAVE UPDATES, CORRECTIONS OR CHANGES DONE ON YOUR TAX RETURN BEFORE IT IS SUBMITTED TO THE IRS.

DO NOT TEXT, EMAIL OR SEND INFORMATION REGARDING NEEDED CHANGES AND/OR UPDATES TO YOUR TAX RETURN. ALSO DO NOT SEND YOUR INFO SOCIAL MEDIA TO GEMMA.

TEXTING AND OR EMAILING US TOTALLY SLOWS OUR PREPARATION AND FINALIZATION PROCESS.

WHEN TEXT OR EMAILS ARE SENT REGARDING CHANGES TO A RETURN QUITE OFTEN MANY RETURNS WILL NOT GET UPDATED.

THIS IS BECAUSE THEY CAN AND MOST LIKELY WILL GET BURIED AND EASILY OVERLOOKED.

THIS IS DUE TO THE MANY 100'S AND 100'S OF TEXT MESSAGES AND EMAILS WE ARE GETTING ALL DAY LONG. WE SIMPLY DO NOT HAVE EXTRA TIME TO RESPOND TO EVERY TEXT OR EMAIL.

IF YOU DO TEXT OR EMAIL YOUR NEDED CHANGES INFORMATION; UNFORTUNATELY YOUR INFORMATION AND CHANGES WILL NOT GET TO THE RIGHT DEPARTMENT.

SO WE WILL NOT BE AWARE YOU HAVE SENT A REQUEST FOR THE CHANGES NEEDED.

UNFORTUNATELY, YOUR TAX RETURN WILL EVENTUALLY GET FILED WITHOUT THE CHANGES.

WITH 1000'S OF CLIENTS WE'VE HAD TO IMPLEMENT A STRICT STREAMLINED PROCESS. 

WE NEED THIS TO BE FOLLOWED TO KEEP THINGS ONTRACK AND MOVING FORWARD SMOOTHLY FOR ALL PARTIES.

THANK YOU IN ADVANCE, FOR YOUR COOPERATION AND UNDERSTANDING